FAQs

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

How do I returns or exchanges my product(s)?

We understand that sometimes your purchase may not meet your expectations, and that’s okay! Our return policy is designed to make your shopping experience hassle-free and worry-free.

Do you know how to choose your size?

Size chart is in European size it is for reference purposes only.

Choosing the size based only on your height or weight both must be accurate If the result meet 2 sizes simply choosing the size which you normally wear comfortably.

Note:

Authentic[Player Version] jerseys are a little slim fit compared to the Fans Version.Different kinds of clothing from different manufacturers so the size standards might be different also different style the design is different also might be different.

*Please remember there are thousands of clothing manufacturers. Due to different measurement systems, there may be slight variations in size standards. Both methods can lead to incorrectly fitting clothes.

How to contact Fans12th?

LiveChatWe provide 24/7 customer service support.

You can contact us by clicking ” Contact Us ” in the lower right corner.